Mobile / Casino
Every term you encounter in the lobby — from RTP and volatility to rollover and KYC — is defined here in plain language. Use this as your reference when a game screen, account form or wallet step shows a word you want to confirm before you act.
Definitions cover the common cases, but lobby screens sometimes show terms in context that needs a second look. Our support team can walk you through what a specific field or prompt means in your account.
Reach the support team directly through the live chat widget on the lobby page. Describe the term or screen you are looking at and we will clarify what action it is asking you to take.
The Help Center inside your account lists common wallet and verification queries with step-by-step answers. Check there first for GCash deposit steps, PESONet transfer fields and wallet verification requirements.
For detailed account questions — such as rollover conditions shown in your dashboard or KYC document requirements — send a message through the email support form and we will respond with the specific details on your account.
A lot of lobby decisions come down to words you see on screen — volatility tags on a slot, minimum wager on a table, rollover figure in your dashboard. When those words are clear, your choices are faster and your account moves the way you expect. Misreading 'wagering requirement' as a deposit amount, for example, can leave wallet credit sitting unlocked longer than it needs to. The same applies to betting terms: knowing that 'over/under' sets a total rather than a winner keeps your sportsbook bets from going in with the wrong expectation. This glossary covers the terms that appear most often across slot rooms, live tables like Speed Sic Bo Live and Dragon Tiger Table, and the account wallet — including payment fields for GCash, Coins.
Terms cluster by where they appear in the lobby. Knowing which family a word belongs to tells you which screen to check.
Volatility, RTP, payline, multiplier, bonus round and scatter symbol appear in the game info panel you open before launching a slot or table. RTP is only shown where the game or studio exposes it — not every title displays this figure.
Decimal odds, Asian handicap, over/under, spread and match result appear on sportsbook market pages — most prominently in basketball categories covering PBA and NBA, and in boxing event markets.
Deposit, withdrawal, e-wallet, InstaPay, PESONet, transaction ID and balance appear in your account wallet section. GCash and Coins. ph are named directly in the deposit channel list; follow the field labels and limits shown there.
Wagering requirement, rollover, turnover, minimum odds and eligible game appear in the conditions attached to any active credit in your account. The current state of those conditions is shown in your account dashboard after login.
These are the words you will see most often across slot rooms and live tables. Each answer is a working definition, not a marketing pitch.
RTP stands for Return to Player — the theoretical percentage of total wagers a game returns as prizes over a very large number of rounds. It is a long-run statistical measure, not a per-session promise. It is shown only where the game or provider makes it available.
House edge is the mathematical advantage the game holds over the player, expressed as a percentage. A lower house edge means the game retains less of the total wagered amount over time. It is the inverse of RTP and applies across slots, table games and live dealer titles.
Volatility — sometimes called variance — describes how often and how large a slot pays out prizes relative to stake. High volatility means less frequent but larger prize rounds; low volatility means smaller, more regular returns. Game info panels often display this as low, medium or high.
A wager or turnover requirement is the total amount you must bet before certain account credit becomes withdrawable. The figure is set as a multiple of the credited amount. Your current rollover progress is visible in your account dashboard after you log in.
Jackpot is the top prize available in a game, typically hit on rare symbol combinations or triggered by a specific bonus round condition. Some slots carry a fixed jackpot amount; others have a prize pool that grows with play until it is won.
A live dealer is a human dealer operating a physical table — cards, dice or wheel — streamed in real time to your screen. Tables like Speed Sic Bo Live and Dragon Tiger Table use this format, letting you place bets on real game outcomes via the on-screen interface.
These terms come up most in the sportsbook, your wallet and the account verification flow. Knowing them prevents confusion when a field asks for action.
Asian handicap removes the draw outcome by giving one side a head start in goals or points. It splits the market into two results instead of three, which changes how your stake is settled. This format appears frequently in basketball and football markets on the sportsbook.
Over/under — also called a totals bet — sets a combined score threshold. You bet whether the actual total will be above or below that line. In PBA or NBA markets, the total is usually points scored by both teams combined across the full game.
Rollover is interchangeable with wagering requirement or turnover. It is the total bet volume you must complete before credited funds convert to withdrawable balance. The exact multiplier and eligible games for your account are shown inside your dashboard after login.
An e-wallet is a digital payment account — such as GCash, Maya or Coins. ph — that you link to your wallet to move funds in or out. Deposits from GCash and Coins. ph are listed in the deposit channel options; PESONet and InstaPay handle bank-linked transfers.
KYC stands for Know Your Customer — the identity verification process required by financial regulations before larger withdrawals or certain account actions are allowed. You will see a prompt in your account when verification is needed; it asks for the document types and steps specified there.
Decimal odds show your total return per unit staked, including your original stake. Odds of 2. 50 on a bet of 100 return 250 if it wins — 150 of that is profit. Sportsbook pages on the platform display odds in decimal format by default across basketball, boxing and other markets.
Terms rarely appear alone — a single lobby screen can show volatility, RTP and a bonus round trigger at the same time, and a sportsbook page pairs decimal odds with Asian handicap options on the same match. Knowing how they interact stops you from reading one correctly while misreading the next. In a slot room, volatility and RTP together tell you roughly what payout rhythm to expect: a high-volatility title with a moderate RTP like Balloon Fiesta Crash pays less often but offers larger prize rounds when they hit. That combination affects how you size your stake relative to your account balance. On a live table like Dragon Tiger Table, house edge is the number to check — the game info panel shows it where the studio makes it available, and it tells you the built-in retention on each card round.
Volatility and RTP — where shown — appear in the game's info panel before you launch it. Open the panel on Balloon Fiesta Crash or Bingo 30 Ball to see what data the studio has published for that title.
House edge and bet limits sit in the table info overlay on Speed Sic Bo Live and Dragon Tiger Table. Check that panel before your first round to confirm the stake range matches your session plan.
Decimal odds, Asian handicap lines and over/under totals all appear on the same market card for basketball events. Football Champions League Betting also displays these in a compact row above the match detail.
Rollover progress, transaction IDs and wallet balance are all in the dashboard after login. This is the single screen that connects KYC status, active credit conditions and your current GCash or PESONet transaction history.
These questions are about doing things in the lobby and account — not just defining terms, but knowing where to act on them.
Log in and go to your account dashboard. The rollover tracker shows the amount you have wagered and what remains before the credit condition clears. Eligible game categories and minimum odds, if applicable, are listed in the same panel — follow the instructions shown there, not estimates.
Open the game info panel before launching the slot. If the studio has made RTP available, it appears there. Not every title publishes this figure — if it is absent, the field simply will not show. Do not assume a default percentage for titles that omit it.
Follow the steps shown in the account verification screen at the time of the prompt. It will specify which document types are accepted and how to submit them. If the prompt is unclear, contact live chat with your account reference and we can confirm what is needed.
After a successful GCash transfer, the amount is added to your account wallet balance. A transaction ID is recorded in your account history. If the balance does not update as expected, use that transaction ID when you contact support so we can trace the specific transfer.
Yes — the over/under market format works the same way across basketball categories. Both PBA and NBA event pages display a totals line alongside other markets. Select the total, choose over or below the line, and confirm the stake on the bet slip before submitting.
Minimum and maximum bet limits are displayed in the table info overlay before you join a live session. Open that overlay on Speed Sic Bo Live or Dragon Tiger Table to confirm the stake range. If the table is at capacity or the limits do not suit your session, other live dealer rooms are available in the same lobby section.