Mobile / Casino
This policy explains what personal data bcjili collects when you use our platform, how we use it, and what choices you have. Availability of our services depends on local law and eligible regions in the Philippines.
When you open an account with us, we collect the information you provide during registration — your name, contact details and the credentials you set. When you make a deposit or withdrawal using Coins. ph or PESONet, we log transaction references tied to your account wallet so your records stay accurate and disputes can be resolved. We also collect device and session data — the type of browser or app you use, your IP address and session timestamps — to keep your account secure and to detect unusual access patterns. We do not sell your personal data to third parties. Where we share data with payment processors like Coins. ph or PESONet, it is only to complete the transaction you initiated. We may also share data where required by applicable law or regulatory authority in the regions where our services are permitted. Cookies and similar tracking tools are used to keep you logged in, remember your preferences and measure how sections of the site are used. You can manage cookie settings through your browser. Data we hold is kept only for as long as your account is active or as required by applicable law — after that, it is deleted or anonymised following our standard retention schedule.
Not every interaction you have online falls under this policy. Here is a clear breakdown of what is inside and outside its scope so you know exactly where we are responsible for your data.
Any data you submit when creating or managing your bcjili account — registration fields, password changes, session activity — falls fully within this policy. We control and are responsible for how that data is stored and used.
Deposit and withdrawal records processed through Coins. ph or PESONet are covered here in terms of what we log on our side. The payment provider's own handling of your financial data is governed by their separate privacy terms, not ours.
Your browsing activity within our platform — which game lobbies you visit, how long you stay on a page, which categories you open — is captured in aggregate analytics we use to improve the experience. Individual browsing records are not shared or sold.
Links or integrations pointing outside bcjili — such as a payment provider's own portal or an external verification service — are not covered by this policy. Once you leave our platform, the third party's privacy terms apply.
You have real, actionable choices when it comes to the data we hold. Reviewing what we have on file is straightforward: log in to your account and open the account settings page — your profile details, linked payment methods and session history are visible there. If something is wrong — a misspelled name, an outdated contact number — you can correct it directly in the account fields or send a correction request to our support channel. You can also ask us to explain what data we hold and why. If you close your account, you can request deletion of personal data that is no longer required for legal or transactional record-keeping. We will confirm receipt of any data request and respond within the timeframe set by applicable law in supported Philippines regions. For anything you cannot resolve through your account settings, our support team is the right contact.
Log in and go to account settings to see the personal information and transaction references we hold against your profile.
Update your name, contact number or email directly in the account fields. For corrections we need to verify, raise a request through support.
Send a written question to our support channel naming the specific data concern. We will respond with what we hold and the reason we hold it.
After closing your account, you may request deletion of personal data not required for legal retention. We will confirm the outcome in writing.
If you have a question about how we handle your data, or you want to exercise a right under this policy, the paths below are the right place to start. State your account username and the specific concern so we can locate your records and respond accurately.
Open the chat widget on any page of the site while logged in. Use this for account-data questions that need a quick answer or to get a reference number for a formal request.
Send a written privacy request to our support email address shown in the Contact section of your account dashboard. Include your registered email and a clear description of your request.
The Help Centre linked from your account menu has structured forms for data correction, account closure and privacy enquiries. Submitting through the form creates a tracked ticket.
Knowing how we safeguard your data is part of understanding this policy. We apply access controls so only the account functions that need your data can read it, and we use encrypted connections for all account and payment activity — including sessions that involve Coins. ph or PESONet transfers. We do not retain data longer than necessary, and our retention schedule is reviewed against applicable law in the Philippines regions where we operate.
All account pages and transaction steps — including deposits through Coins. ph and PESONet — run over encrypted connections. Your credentials and payment references are not transmitted in plain text.
We use session cookies to keep you logged in and preference cookies to remember your account settings. You can clear or block cookies through your browser settings; some account features may not work without session cookies.
Personal data tied to an active account is kept while the account is open. After closure, we retain only what applicable law requires — typically transaction records and identity verification data — then delete or anonymise the rest.
When this policy changes, we post the updated version here with a revised effective date. Continued use of your account after a change is posted means you have seen the update. For material changes, we will also notify you through your registered contact.
These are the questions we hear most often about how this policy works. If your question is not here, reach us through the support paths listed above.
We collect the name, contact details and credentials you enter during registration. We also log your IP address and device type for security purposes. No additional data is collected beyond what the account and transaction process requires.
When you initiate a deposit or withdrawal using Coins. ph or PESONet, we pass only the transaction details needed to complete that transfer. We do not share your full profile with payment providers, and they are bound by their own privacy terms for data they receive.
Log in to your account and open account settings — your profile, linked payment methods and transaction history are visible there. For a full data summary beyond what the account page shows, send a written request through the live chat or email support channel.
Yes. After closing your account, you can request deletion of personal data that is not required for legal or transactional record-keeping. Submit the request through the Help Centre form or by email. We will confirm the outcome and the data that must be retained by law.
No. Once you follow a link away from our platform — to a payment provider's own portal or any external site — that third party's privacy policy applies. We are only responsible for data collected and processed within our own platform.
We post the updated policy here with a revised effective date. For changes that affect your rights or how we use your data in a material way, we will also send a notice to your registered contact details before the change takes effect.