Mobile / Casino
These Terms & Conditions set out the rules that govern your account and activity on bcjili, available where local law permits. Read through them before you register — they cover how your account works, what you can do, and how we handle disputes or policy questions.
By creating and using an account on bcjili, you accept these Terms & Conditions in full. Access to the platform and its services depends on your location and whether local law in your region permits use of online casino and sportsbook services. We do not make availability claims beyond what local law allows. Within eligible regions of the Philippines, your account covers the games lobby, wallet operations, and any support interactions you initiate. Transaction activity — including deposits and withdrawals processed through Coins. ph or PESONet — is subject to the limits and verification steps shown inside your account wallet at the time of the transaction. We do not set or alter those figures outside the account interface. If any term here conflicts with a more specific policy displayed inside your account dashboard, the dashboard version applies to that specific action. These Terms may be updated. When that happens, the revised version is posted here and takes effect for all accounts from that date. Continuing to use your account after a change is posted means you accept the updated Terms. If you do not accept a change, the correct action is to stop using the account and contact support to close it. We keep a record of the version you accepted at registration in your account history.
Deposits and withdrawals via Coins. ph follow the limits and verification fields shown in your account wallet at the time of each transaction.
PESONet transfers are subject to the processing steps and confirmation fields visible inside your wallet. Check those fields before initiating a transfer.
A record of your accepted Terms version is kept in your account. You can review it by opening your account settings after login.
Changes to these Terms are posted here with an effective date. The current version governs all active accounts from that date forward.
These Terms cover four distinct areas of your relationship with bcjili. Understanding what falls inside and outside the policy helps you know where to look when a question comes up — whether that is an account access issue, a wallet transaction, a content question, or a service that sits outside our direct control.
Creating, verifying, suspending or closing your account falls fully within these Terms. The eligibility conditions and identity verification steps shown during registration are part of this scope.
Deposits, withdrawals and balance adjustments made through your bcjili wallet — including those processed via Coins. ph or PESONet — are covered. Specific limits are shown inside the wallet interface.
Games, live tables, sportsbook markets and lobby content that we operate directly fall under these Terms. Game titles from studios such as Bigtime Gaming and Spadegaming are available subject to regional eligibility.
External payment processors, network providers and device operating systems are outside the scope of these Terms. We are not responsible for third-party service conditions or interruptions beyond our platform.
You have specific actions available to you at any point your account is active. These are not just passive rights — each one has a direct path inside your account or through our support channel. You can review your transaction history in full by opening the wallet section after login; every completed transaction is logged there with a date stamp and reference number. If any account detail — your registered email, contact number, or linked wallet — needs correcting, the update fields are inside account settings. Changes to sensitive details may require identity verification as described in those fields. If a charge or balance adjustment appears that you did not initiate, you can raise a dispute directly through support. Keep the transaction reference from your wallet log when you do — it speeds up the review. You can also request a full copy of your account data or ask for your account to be closed. Both requests go through our support channel, and the steps are outlined in the Support section of this page.
Open your wallet section after login to see a full, date-stamped log of every transaction. Reference numbers are included for each entry.
Update your registered email, phone number, or linked e-wallet from account settings. Sensitive changes may trigger a verification step shown in those fields.
Contact support with the transaction reference from your wallet log if a charge or balance change does not match your activity. We review each case on the details provided.
You can request a copy of your account data or ask for full account closure at any time. Both go through our support channel as described below.
If a Terms & Conditions question is not answered on this page, three contact paths are open to you. Use the one that fits the urgency and type of your question. For account-specific questions — a flagged transaction, a wallet discrepancy, or a data request — have your account login and any relevant transaction reference ready before you get in touch.
The live chat widget in your account dashboard connects you to our support team for policy questions and account-specific concerns. Available while you are logged in.
Send a written query to our support email for non-urgent policy questions, data requests or account closure. Include your registered email and a brief description of the issue.
The Help Centre inside your account covers common policy questions with step-by-step answers. Search by topic — account, wallet, or Terms — to find the relevant entry without waiting for a reply.
Knowing how we manage your information is a fair expectation. Here is what the four key areas look like in practice — not abstract commitments, but the actual process behind each one.
Account data — your registered details, wallet activity and session history — is stored and used only for the purposes described in these Terms and our privacy policy. We do not sell account data to third parties. The retention period for transaction records is stated inside your account history section.
We use session cookies to keep you logged in and to remember your last lobby position. You can clear cookies from your browser settings at any time. Disabling cookies may affect login persistence and lobby navigation on the site.
Your account login credentials are your responsibility to keep private. If you suspect unauthorised access, use the password reset path on the login page or contact support immediately. We do not ask for your password through chat or email.
If you want to understand how a specific clause applies to your account, or request a change to stored account details, contact support with your query in writing. We respond via the email registered to your account.
These questions come up regularly from people reviewing the policy before or after registration. Each answer refers directly to how these Terms operate on bcjili — not to general industry practices.
Yes. Completing registration means you accept these Terms & Conditions. If you do not agree, do not register or continue using the account. You can contact support to close an existing account if you no longer accept the Terms.
An updated version is posted on this page with a new effective date. Continuing to log in and use your account after that date means you accept the changes. Check this page periodically if you want to stay current.
Yes. The version you accepted at registration is logged in your account history. Open account settings after login to find it. If you cannot locate it, contact support with your registered email and we will retrieve the record.
Any remaining balance in your wallet at the time of closure is subject to the withdrawal conditions shown in your account at that point. Initiate a withdrawal before requesting closure, or include your preferred withdrawal method — such as Coins. ph or PESONet — in your closure request to support.
Access depends on local law and is available only in eligible regions where local law permits online casino and sportsbook services. We do not claim universal availability. Check the eligibility conditions displayed during registration for your specific situation.
Use the password reset path on the login page immediately, then contact support through live chat or email with your registered account details. Our team will review the session activity and advise on next steps. Do not share your login credentials with anyone.